Shipping Information
At Botswana Quality Baskets, we ship locally across Botswana and internationally.
Every order is handled with care to ensure your handcrafted baskets arrive safely and on time.
1. Local Shipping (Botswana)
We deliver to all towns and villages in Botswana.
Delivery timeframe:
1–7 business days, depending on your location
Tracking details provided once your order is dispatched
Our delivery partners:
Reliable couriers operating nationwide
2. International Shipping
We ship worldwide.
Important notes:
Delivery times vary by country
Tracking information included
Customs duties, import taxes, or clearance fees may apply and are the buyer’s responsibility
International customs inspections may cause delays
3. Local Pickup in Maun
Prefer to collect your order?
Local pickup is available by arrangement.
Once your order is ready, we will contact you to schedule collection.
To arrange pickup:
📞 +267 72271422
📧 orders@qualitybaskets.co.bw
4. Packaging
Each basket is:
Carefully inspected before dispatch
Packaged securely to protect shape and structure
Wrapped using eco-friendly or recyclable materials where possible
Our goal is to ensure your product arrives in perfect condition.
5. Shipping Costs
Shipping fees are calculated at checkout based on:
Delivery destination
Item weight and dimensions
Courier rates
You will see the shipping cost before confirming your order.
6. Order Processing Time
Orders are processed within 1–3 business days
Custom or special orders may require additional preparation time
You will be notified in case of delays
7. Delivery Issues
If your order arrives damaged, incorrect, or missing items, please notify us within 7 days.
Include the following when contacting us:
Your order number
Photos of the issue
Your contact details
We will resolve the issue promptly.
8. Contact Us
For any shipping or pickup enquiries, reach us at:
Botswana Quality Baskets
📞 +267 72271422
📧 orders@qualitybaskets.co.bw
🌐 https://qualitybaskets.co.bw
